Contact Us

Why contact

  • Program, service, or eligibility questions

  • Guidance or consultation

  • Submit documents or applications

  • Report issues, concerns, or feedback

  • Media, partnership, or volunteer inquiries

What to include

  • Full name and best contact (email or phone)

  • Short summary of your request

  • Key details (program name, dates, document types)

  • Any attachments or links

  • Best times to call

Response times

  • Receipt: automated confirmation within 24 hours

  • First reply: within 3 business days

  • Follow-up: we may ask for documents with clear steps and deadlines

  • Resolution or appointment: usually within 7–14 business days

  • Urgent: label message “URGENT” for faster handling

How to submit documents

  • Secure upload (best)

  • Encrypted email attachments (send password separately)

  • Physical mail (allow processing time)

  • In-person drop-off (by appointment)

Which method to use

  • Sensitive documents (ID, financial, legal): secure upload or encrypted email

  • Large or many files: secure upload

  • Originals/notarized docs: in-person drop-off or mail

Contact details

  • Email: Support@amanahsafe.org — include intake info, subject, and preferred storage. For callback, add phone and best times.

  • Address: 2014 Capitol Avenue, Suite 100 #3014, Sacramento, CA 95811

  • Phone (call or text): (279) 269-4603

  • Hours: Mon–Fri, 8:00 AM–5:00 PM PST

We keep submissions confidential.